What happens if it rains?
We constantly monitor weather and swell forecasts to ensure all our guests safety. In the event that weather conditions are not optimal for going out, you will be notified by phone. In case we cannot reach you quickly by phone, text message and email will be our next options. If we are forced to cancel a tour due to weather conditions, we will offer you the solution that better fits your needs, including rescheduling to another date, booking another tour, or full refund.
However, please be aware that we are the ones that determine the cancellations due to weather conditions. Please, do not make the mistake of deciding not to attend because you think the weather might not be acceptable, as you will still be charged if the trip goes out. If you ever have a question about the weather conditions, please call us to confirm.
Does the vessel has shaded areas?
Yes! ‘Innovation’ has both shaded and sun bathing areas. However, we do recommend that you bring personal sun protection, like sunblock, hat, or a long sleeve shirt in case you want some extra protection.
Is this trip suitable for pregnant women?
The American Pregnancy Association informs about Pregnancy Wellness and Exercise, “During pregnancy, your balance will be off making you more susceptible to tripping or falling.” Also, informs “Although swimming is a water sport, not all water sports are safe during pregnancy.” Our vessel due to normal movement with currents, wind, and waves, increases the risks of tripping or falling for all guests. Pregnant women are susceptible to tripping or falling faster. The safety of your unborn child and yours are very important for us. In case of emergency, we cannot guarantee a fast return to the mainland or the necessary medical assistance.
I don’t know how to swim. Can I still go?
Since this tour includes snorkeling, we do recommend that you know at least the basics of swimming. However, you will be provided with a flotation belt, so no expert knowledge of swimming is required. The vessel is equipped with US Coast Guard approved life jackets. Our tour guides are also trained lifeguards. If you choose not to join the snorkeling sessions and only enjoy the trip and beach explorations, that is fine too but bear in mind that the price of the excursion will remain the same and no discount will be granted.
Can we bring our own ice cooler?
Except for the case of private charters (for which special arrangements can be made), we cannot allow all our passenger to bring their personal ice coolers. There is limited cargo space on the vessel and this kind of items may obstruct the way and hinder the comfort of all our guests. On the other hand, the tour includes an all you can eat and drink buffet, with both soft drinks and alcoholic beverages, so it’s better that you just come ready to enjoy and take advantage of all the perks already included in your trip.